{"id":953,"date":"2021-03-19T05:45:51","date_gmt":"2021-03-19T05:45:51","guid":{"rendered":"https:\/\/lieshiaong-sintzel.com\/?page_id=953"},"modified":"2023-10-25T17:54:54","modified_gmt":"2023-10-25T17:54:54","slug":"resume","status":"publish","type":"page","link":"https:\/\/lieshiaong-sintzel.com\/?page_id=953","title":{"rendered":"Resume"},"content":{"rendered":"\n

PROFESSIONAL PROFILE<\/strong>

Experienced writer and producer with a successful background in TV news and tech. Effective project manager with proven track record of delivering results, excellent team collaboration, and successfully managing customer relationships. Former Seattle Chapter President of the Asian American Journalists Association (AAJA) and past member of the Department of Communication Alumni Board at the University of Washington.<\/p>\n\n\n\n

AREAS OF EXPERTISE<\/strong>

\u25cf<\/strong> Producing original content
\u25cf<\/strong> Project and campaign management
\u25cf<\/strong> Content strategist, writer, and editor
\u25cf<\/strong> In-depth entertainment and sports industry knowledge
\u25cf<\/strong> Social media with SEO experience
\u25cf<\/strong> Internal\/external partner relationships
\u25cf<\/strong> Customer-centric, data-driven merchandising<\/p>\n\n\n\n

PROFESSIONAL EXPERIENCE<\/strong><\/p>\n\n\n\n

Manager, Creative Direction (copy), T Studios Web (TSW), T-Mobile | Bellevue, WA | 2022 – Present<\/strong>
Create engaging, customer-focused media experiences for mobile and web
\u25cf<\/strong> Manage: Guide and support associate, mid-level, and senior-level writers
\u25cf<\/strong> Editing: Provide feedback on a variety of projects, ensuring messaging aligns with brand standards
\u25cf<\/strong> Partner Relationships: Work with key stakeholders to oversee entire project lifecycle<\/p>\n\n\n\n

Manager Customer Advocacy, Automation Anywhere | San Jose, CA | 2019 \u2013 2022<\/strong>
Demonstrated the power of intelligent automation one success story at a time
<\/meta>\u25cf<\/strong> Journalism: Interviewed customers and partners for case studies
<\/meta>\u25cf<\/strong> Writing: Created assets such as eBooks, sales plays, brochures, and factsheets
<\/meta>\u25cf<\/strong> Editing: Reviewed content for accuracy and consistent company messaging and voice
<\/meta>\u25cf<\/strong> Blogs: Managed writers, plan editorial calendar, and research topics
<\/meta>\u25cf<\/strong> Social Media: Promoted engaging written and video content on LinkedIn and Twitter
\u25cf Content Creation: Curated stories, write and design layout for quarterly newsletter
<\/meta>\u25cf<\/strong> Partner Management: Oversaw timelines to ensure project deadlines are met<\/p>\n\n\n\n

Microsoft Movies & TV Category Manager, Microsoft Store | Redmond, WA | 2016-2018<\/strong>
Delivered exciting customer content to millions of users in 21 worldwide markets, driving revenue, increasing engagement, while meeting business KPIs
\u25cf<\/strong> Worldwide Merchandising: Delivered engaging customer experiences and exceeded revenue goals
\u25cf<\/strong> Partner Management: Conduit between Microsoft Movies & TV Business Team and Managed Services vendor team to implement content-strategy best practices and drive PUUs
\u25cf<\/strong> Influence: Partnered with Xbox Programming, Product Store Marketing, and Social Media teams to ensure high-visibility and revenue-yielding placements for priority titles in high-profile campaigns
\u25cf<\/strong> Campaign Management: Managed Microsoft Movies & TV content for top seasonal promotion including Holiday, Anime Month Sale, Sales & Specials, for Microsoft Store and Xbox
\u25cf<\/strong> Awards: 2016 Virtual Hackathon individual winner and 2016 Hackathon team winner in Movies & TV category<\/p>\n\n\n\n

Video Producer, MSN Video | Vancouver, BC | 2014-2016<\/strong>                
Programmed videos for Top 50 worldwide website attracting millions of daily users
\u25cf<\/strong> Content Strategy: Programmed videos for the MSN homepage to increase engagement
\u25cf<\/strong> Channel Partnership: Supported Sports, Lifestyle, Food & Drink, Travel, and Health & Fitness teams by providing relevant video programming
\u25cf<\/strong> Social Media: Managed MSN Video\u2019s Facebook and Twitter accounts, driving up views and shares with compelling video content
\u25cf<\/strong> Campaign Management: Planned and programmed Super Bowl commercials special events page, increasing streams +36% YoY<\/p>\n\n\n\n

Producer, Xbox | Redmond, WA | 2013-2014<\/strong>
Published quality content daily on Xbox One and Xbox 360 in multiple markets to reach 39M+ Xbox users worldwide
\u25cf<\/strong> Content Strategy: Produced audience-engaging TV and movies content to exceed revenue goals
\u25cf<\/strong> Campaign Management: Coordinated promotions with marketing team to deliver business priorities and goals, while ensuring best customer experiences
\u25cf<\/strong> Creative: Managed assets and collaborated with Design team to create engaging graphics<\/p>\n\n\n\n

Producer, MSN TV, Movies and Music | Bellevue, WA | 2010-2013<\/strong>
Edited, created, and delivered daily content for millions of MSN daily users while expanding social media presence
\u25cf<\/strong><\/strong> Content Strategy: Edited and produced blogs, stories, and photo galleries to engage users
\u25cf<\/strong> SEO: Integrated best keyword\/search practices to increase discovery of MSN TV and MSN Movies content
\u25cf<\/strong> Leadership: Managed writers for “Mom and Pop Culture” and “Parallel Universe” sections of MSN averaging 1 million-page views per month
\u25cf<\/strong> Journalism: Interviewed celebrities and wrote original content for MSN Entertainment
\u25cf<\/strong> Social Media: Grew Twitter presence for MSN TV and MSN Movies by increasing daily tweets, resulting in more followers
\u25cf<\/strong> Facebook Launch: Launched MSN TV\u2019s Facebook page, quickly growing likes from zero to 40K<\/p>\n\n\n\n

News Producer, KIRO-7 Eyewitness News | Seattle, WA | 2007-2009<\/strong>
Produced 3 \u00bd hour weekday morning news show for the CBS-network affiliate
\u25cf<\/strong> Viewership Strategy: Instrumental in turning the last place 4:30 a.m. and 5:00 a.m. newscasts into #1 morning shows in the greater Seattle area
\u25cf<\/strong> Smart Decision-Making: Made quick choices to ensure KIRO-7 aired breaking news first
\u25cf<\/strong> Content Strategy: Chose news content, found new stories overnight, and planned story placement to drive up viewership
\u25cf<\/strong> Research: Fact-checked writers and reporter stories, ensuring quality news content
\u25cf<\/strong> Producer: Crafted creative and compelling teasers to keep viewers watching
\u25cf<\/strong> Social Media: Promoted content via Facebook and Twitter to drive engagement<\/p>\n\n\n\n

News Producer, KHQ-6 News | Spokane, WA | 2005-2007<\/strong>
Produced 3 \u00bd hour weekday morning and 3 hour weekend morning show for the NBC affiliate
\u25cf<\/strong> Viewership Strategy: Helped maintain 4:30 a.m. to 7:00 a.m. newscast as the dominant #1 news show in the market
\u25cf<\/strong> Journalism: Responsible for selecting and writing stories for morning news broadcasts to engage and retain viewers
\u25cf<\/strong> Content Strategy: Produced breaking news updates and updated station\u2019s website
\u25cf<\/strong> Producer: Booked guests and field produced for special segments and shows<\/p>\n\n\n\n

Freelance Producer\/Booker, Good Morning America | New York, NY | 2005<\/strong>
Assisted with coverage of a breaking news story in Idaho for the nationally syndicated morning news show
\u25cf<\/strong> Journalism: Booked and interviewed guests
\u25cf<\/strong> Producer: Field produced stories for daily show.<\/p>\n\n\n\n

Reporter\/Photographer<\/strong>, The Daily, University of Washington<\/strong> | Seattle, WA | 2003-2004<\/strong>
Wrote articles and photographed concerts and events for weekly arts and entertainment section, “Intermission”
\u25cf<\/strong> Journalism: Pitched, booked, and interviewed celebrities and artists
\u25cf<\/strong> Field Producer: Covered movie junkets and red carpet events in Hollywood for movies such as “Kill Bill, Vol. 2,” “Mean Girls,” and “School of Rock”<\/p>\n\n\n\n

Intern<\/strong>, EXTRA<\/strong> | Burbank, CA | 2003-2004<\/strong>
Assisted producers and reporters with production of daily nationally-syndicated entertainment news show
\u25cf<\/strong> Journalism\/Video: Logged b-roll and researched information for stories
\u25cf<\/strong> Field Producer: Assisted field producers with celebrity interviews and stand-ups at movie premieres and red-carpet events<\/p>\n\n\n\n

Public Relations Intern, Warner Bros. Records | Burbank, CA | 2003<\/strong>
Supported PR\/Marketing team with daily office tasks
\u25cf<\/strong> Media Relations: Maintained contacts database
\u25cf Research: Monitored press coverage for artists at each tour city stop
\u25cf Writing: Helped write and edit press releases
\u25cf Project Management\/Event coordination: Helped organize itineraries and assist with on-site events<\/p>\n\n\n\n

Intern, FOX Sports Net Northwest | Bellevue, WA | 2003<\/strong>
Worked with producers and on-air talent to build daily regional newscast
\u25cf Video: Gathered clips, logged b-roll, and monitored live feeds
\u25cf Field Producer: Interviewed MLB players, college athletes, and coaches post-games<\/p>\n\n\n\n

Communications Intern, Seattle Department of Transportation | Seattle, WA | 2001-2003<\/strong>
Oversaw the end-to-end production of monthly employee newsletter, “The Roadrunner”
\u25cf Journalism: Interviewed employees, wrote articles and photographed events
\u25cf Design: Used Adobe Photoshop, Illustrator, and Pagemaker to complete newsletter layout<\/p>\n\n\n\n

Writer\/Photographer, The Herald<\/em> | Everett, WA | 1998-2000<\/strong>
Regular contributor to teen section, “The Edge”
\u25cf Journalism: Pursued interviews, wrote about and photographed arts and entertainment events<\/p>\n\n\n\n

Writer\/Photographer, The Seattle Times<\/em> | Seattle, WA | 1999-2000<\/strong>
Contributor to teen newspaper, “Mirror”
\u25cf Journalism: Pitched engaging story ideas and wrote arts and entertainment stories<\/p>\n\n\n\n

EDUCATION<\/strong>
University of Washington, Seattle, WA
\u25cf<\/strong> BA in Journalism<\/p>\n\n\n\n

LANGUAGES<\/strong>
Fluent in Indonesian and proficient in American Sign Language<\/p>\n\n\n\n


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PROFESSIONAL PROFILE Experienced writer and producer with a successful background in TV news and tech. Effective project manager with proven track record of delivering results, excellent team collaboration, and successfully managing customer relationships. Former Seattle Chapter President of the Asian American Journalists Association (AAJA) and past member of the Department of Communication Alumni Board at […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-953","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lieshiaong-sintzel.com\/index.php?rest_route=\/wp\/v2\/pages\/953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lieshiaong-sintzel.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lieshiaong-sintzel.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lieshiaong-sintzel.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lieshiaong-sintzel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=953"}],"version-history":[{"count":24,"href":"https:\/\/lieshiaong-sintzel.com\/index.php?rest_route=\/wp\/v2\/pages\/953\/revisions"}],"predecessor-version":[{"id":1079,"href":"https:\/\/lieshiaong-sintzel.com\/index.php?rest_route=\/wp\/v2\/pages\/953\/revisions\/1079"}],"wp:attachment":[{"href":"https:\/\/lieshiaong-sintzel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}